FAQs

How do I use the new security stickers to verify my product is real and earn rewards on the site?

While you don’t have to verify your product is real to earn rewards points on the site, we recommend doing it first if you see anything concerning about the packaging.

To check a product’s authenticity, go to KPVALID.com. Type the six-digit scratch off code (located on the bottom of your security sticker) into the site, and you will receive an immediate response. These codes are linked to our database so they can only be used once. For additional verification, you can also check out the visual authenticators from your security sticker on the KPVALID site.

When you are satisfied with your product’s authenticity. Head to The King’s Club page on KingpenOfficial.com. Create an account and log in, then enter the same six-digit scratch off code to immediately earn points that you can use towards free merchandise.

Information:

What is Kingpen Official?

KingpenOfficial is a housing site for our Kingpen merchandise and The King’s Club loyalty program. For over a year now we’ve received requests for Kingpen apparel and gear, and wanted to wait until we could do it right. Knowing the state of the black market, we created a program that rewards our loyal customers for purchasing real, safe products from their legal dispensary with points to be used towards free gear. Of course, you can purchase the gear without points too.

What is KPVALID?

KPVALID is the home of our authentication and counterfeit prevention program. You can verify your product’s authenticity here by entering the six-digit scratch off code at the bottom of the security sticker (found on the packaging). For further verification, you can follow the directions on the site to check for visual features in the Kingpen Izon® image. Click here to go to KPVALID.

Do I have to be 21 and over to enter the site?

Yes. In order to utilize the rewards program features you must be 21 or over to purchase the cannabis products in the dispensary before plugging the scratch off codes into the site.

Are you interested in selling Kingpen products to me so I can sell them illegally?

Nope.

Are you interested in selling Kingpen products to my licensed dispensary in California?

Absolutely we are! Click here to fill out a contact form, or to find our sales email further down on the page.

If you cannot present us with a valid license number, we cannot sell product to you.

KPVALID Program:

What is the Kingpen Izon® label (security label)?

The Kingpen Izon® label (commonly referred to as our “security label”) is used to validate your product, or verify its authenticity, when bought from the legal recreational market. With the state of the counterfeit market, consumers deserve the peace of mind to know their product is 100% real and safe to enjoy. Only products we have sold to legal dispensaries will have these stickers on the packaging.

Where is the security label located?

The security label is located on the outside of your Kingpen packaging, and is recognizable by the 3D Kingpen image you can see on the KPVALID homepage. Please do not remove and discard this label, as you will need it to validate your product and earn rewards on Kingpen merchandise.

How do I use the security label to validate my product on KPVALID?
There are three checks you can perform on the KPVALID homepage to ensure your product is authentic. These are also listed on the homepage, and have animated images to explain the below instructions.
 

  1. Scratch Off Number – underneath the QR code on your security label is a scratch off code (the grey rectangle) that can be entered onto the site for immediate validation. Please use a coin or other hard-edge surface to scratch off the outer material, and enter the code onto the KPVALID page to check against our database.
  2. Off Angle Text – When you turn the sticker 90° to the left or right, hidden text will appear instead of the 3D image. When the image is turned 90° to the left, the word “Genuine” will appear over the 3D image. When the image is turned 90° to the right, the word “Kingpen” will appear over the 3D image.
  3. Vanishing King – When you turn the sticker upside down, the King’s head logo will completely disappear, however the crown will remain.
Inputting the scratch off number is giving me a strange response. What should I do?

If you receive a response that doesn’t confirm your product’s authenticity, please fill out the Contact Form on the KPVALID site and explain your issue to one of our dedicated customer service representatives. If we can validate your product’s authenticity on our end, we will let you know.

What are the visual authenticators and how do I check them?

The visual authenticators are features hidden in the Kingen Izon ® image that can also be used, alongside the scratch off number, to validate your product.

  • Off Angle Text – When you turn the sticker 90° to the left or right, hidden text will appear instead of the 3D image. When the image is turned 90° to the left, the word “Genuine” will appear over the 3D image. When the image is turned 90° to the right, the word “Kingpen” will appear over the 3D image.
  • Vanishing King – When you turn the sticker upside down, the King’s head logo will completely disappear, however the crown will remain.
Where do I earn rewards points?

To earn rewards points, create a King’s Club account on our KingpenOfficial e-commerce site. When logged in, you can enter the same scratch off code that you used for the product validation on KPVALID onto the King’s Club page to earn Club Points and redeem products.

For further instructions, please visit The King’s Club page or the KingpenOfficial FAQ page.